30 Day Warranty

Please email the following information to sales@viviolifesciences.com : Item(s) being returned, along with all of your order information (order number, full address, first & last name, phone number, and the date of the order). In this email also include the reason for this return and the condition of the item being returned. Make sure to put "Return Merchandise Request" in the subject field of the email.

Upon, this email we will generate a Return Merchandise Authorization shipping label and email you a link to the label and the return address. Please print out this label and attach it to the package and ship the item(s) in question to the return address provided. You, the customer returning the item(s), will be responsible for the shipping costs of the return. And we will refund the unit price to your form of payment, Vivio will not refund the cost of the taxes or shipping paid. We will process your initial return request as quickly as possible, the processing time may require a few business days to complete. Returns are valid for 30 days from the day of order.

Thank you for your understanding and time.

© 2018 Vivio Life Sciences LLC